As eCommerce grows in popularity, proponents debate whether outsourcing or in-house delivery is best. Consumers make a lot of online orders across the retail and food industries, and one thing they have come to expect is quick delivery times. Either method can provide the fast and efficient service needed to keep up with your customers’ influx of orders, but the …
Benefits of Having a Dedicated Dispatching Team
Dispatchers for logistics work to ensure the consistent delivery of goods to your customers within the agreed service terms. This is a complex task that requires a carefully planned delivery schedule and a highly-skilled management team. Unforeseen problems can often occur in the delivery process in even the best-laid plans. Mitigating the fallout from these issues requires expert problem solvers. …
Asset-Based vs. Non-Asset-Based 3PLs
Providing your user with an excellent delivery experience is just as valuable as your ability to offer a high-quality product. A positive experience can determine whether buyers will trust your product or service in the future. A 2023 study found that only 20% of customers forgive retailers for supply chain issues and delivery delays. Customers view the delivery process as an extension of your business, …
Advantages of Third-Party Logistics Providers
Third-party logistics (3PL) has increasingly become a key part of many companies’ strategies for success. In 2018, the 3PL market generated over $931 billion worldwide in economic value. Take a moment to learn more about what 3PL is and the benefits of 3PL that have motivated companies of all kinds to outsource portions of their logistics operations. C O N T A C …